Expert and novice problem solving has been a subject of research for many years. Problem solving of textbook problems and case studies in various domains such as math, physics, chess, music, system design, medical diagnosis, and business sub-domains have been the norm as the subject of this type of research. Few if any research efforts have undertaken the study of real world problem solving that occurs over an extended time such as those solved by industrial engineers in a manufacturing setting. This research studies the expert and novice problem solving performance in a scaled-world simulation of a manufacturing company experiencing a high backlog of customer orders. Research time consists of eight hours of problem solving behavior for teams of two as they diagnose the problem and make de...

When you run a fund-raising event, there is always a risk that you and your organization could lose rather than make money. In most cases, proper planning and organizing can minimize the risk. In this book, The Chairpersons Guide, Seven Steps to Coordinating Non-Profit and Church Organizations Fund-Raising Events, the author guides the reader through all the critical phases of running a fund-raising event which includes Planning, Organizing, Developing, Marketing, Running, Measuring and Assessing. If you have taken on the challenge and responsibilities of chairing an event, this book is a must read! Developed from over 30 years of personal fund-raising experiences and utilizing common industrial engineering tools used in industry, Ron Urbanczyk guides you through the fundraising pro...