When: |
04 Oct through 04 Oct 2018 | |
Where: |
Online Event | United States | |
Website URL: |
https://bit.ly/2NPmOn8 | |
Sponsoring organization: |
Training Doyens | |
Categories: |
Business - Human-Resources |
Keywords:
Event description:
OVERVIEW
No matter how hard you try, it can seem that there will always be something that causes you or someone around you to be frustrated, angry, and impatient. Join our upcoming webinar to learn how to handle conflicts and difficult people through better leadership skills.
Key points to be covered in the webinar:
• Identify the top six causes of conflict and which one produces the most problems
• Understand the iceberg concept of conflict – what’s above and below the water line
• Define five conflict management styles and match each style to different conflict situations
LEARNING OBJECTIVES
The crucial issue is not whether conflict, disagreement and difficult people can be avoided; the real concern is how they can be dealt with that will lead to positive outcomes. If managed improperly, businesses’ productivity, operational effectiveness, and morale take a major hit. On the other hand, when channeled through the right tools and expertise, conflict can lead to a be...
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Posting date:
03 October 2018 | 150 views
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