This book is one of the most comprehensive guides to international maritime law from the Russian perspective. It consists of three relatively independent sections: Russian Maritime Law, International Public Maritime Law, and International Private Maritime Law. First section discusses the development of the maritime law as a branch of the Russian law. It examines concepts and sources of the Russian federal laws, secondary legislation and customs, including the influences guiding the future of Russian law of the sea. . The second section examines International Public Maritime Law including the principles, sources, subjects, as well legal status of the vessel, including the vessel's state flag, her name, state registration, the problem of "flags of convenience", vessel's documents, the c...

A Practical Guide to Airline Customer Service is written for airline executives and undergraduate students who are preparing for a career in the airline service industry. Those working in similar functions and fields can also benefit from this book. This book primarily focuses on the importance of customer service in the airline industry. This includes basic airline operations and essential communication skills, and how airline service agents interact with passengers at every contact point of the travel process. This textbook is for anyone seeking a successful and rewarding career in the airline industry. TEACHING MATERIAL for INSTRUCTORS Contact Publisher for PowerPoint companion slide presentation available for each chapter for classroom use. Samples chapters below Chapter 5 - Airline...

A Flight Attendant's Essential Guide is written for airline executives, university lecturers who specialize in the airline industry, and for undergraduate students preparing for a career as a flight attendant. Those working in passenger, aircraft, airport as well as general communications at an airport or aircraft can benefit from this book though a thorough understanding the responsibilities of flight attendants. This textbook focuses on the passenger aspect of in-flight service, including operations and communication skills, and how flight attendants interact with passengers at each phase of a flight. TEACHING MATERIAL for INSTRUCTORS Contact Publisher for PowerPoint companion slide presentation available for each chapter. Samples chapters below Chapter 1 - The Flight Attendant Chapt...

This book provides a comprehensive overview of the fundamental concepts and function of transport, as well as covering a wide array of themes, including different modes of both passenger and freight transport, primarily using various case studies from Great Britain, accompanied by short narratives/stories. It is suitable not only for academics and students, but also for people working in the transport industry. This book is particularly useful for those who are interested in the broad subject of transport in general, within the field of social sciences, but may not have studied engineering, economics, statistics or mathematics.

This book is one of the most comprehensive guides to international maritime law from the Russian perspective. It consists of three relatively independent sections: Russian Maritime Law, International Public Maritime Law, and International Private Maritime Law. First section discusses the development of the maritime law as a branch of the Russian law. It examines concepts and sources of the Russian federal laws, secondary legislation and customs, including the influences guiding the future of Russian law of the sea. . The second section examines International Public Maritime Law including the principles, sources, subjects, as well legal status of the vessel, including the vessel's state flag, her name, state registration, the problem of "flags of convenience", vessel's documents, the c...

Discourses of menopause are varied and complex, just as the lives of women themselves are diverse and multifaceted. Traditionally, menopause has signalled the end of the child-bearing years and the "change of life," a time when women might experience a great deal of change, in many ways. But menopause can also be understood as a natural physical change, or a time of hormonal change, or as a passage from one way of life to a different one, often accompanied by emotional flux and changes in ways women think about themselves. For this study of menopause and women’s lives, using life story methodology I have gathered information, anecdotes, poems, and personal revelations through interviews conducted with ten women. Drawing on the stories of their lives, I have explored the ways women th...